Privacy policy
[Processing of personal information]
A&S Co., Ltd. (the “Company”, “we”) will
safely manage your personal information in accordance with the following policy and use it correctly in accordance with the purpose.
1. Personal information Collected and Processed
(1) When the Company collects personal information from customers, we will clarify the purpose of use.
(2) When collecting personal information, the Company will obtain the consent of the customer in advance and obtain the minimum necessary data to achieve the purpose of use described in “2. Use of Personal information (1)”.
(i) Personal information related to login to the services provided by the Company (the “Service”), use of the Service, etc.
・ID and password for the Service login.
・Information necessary for membership registration and the Service provision (gender, date of birth, name, address, telephone number, email address, SNS account, etc.).
・ Information on the granting and use of coupons, etc.
・Information provided to the Company by the customer using the Service (data related to electronic payment such as credit cards, data related to cash on delivery, data related to the delivery of products, etc.).
(ii) Information obtained through the use of the customer’s device and cookies, etc.
・Information on the data terminal equipment used by the customer and the operating system of the data terminal.
・Information about your connection to the Internet.
・Information about IP addresses, referrers, and locations.
・Information about the URL and date and time of viewing.
・Information on the use of the Service.
・Information about ADID.
・Information about log files.
➂ Information obtained from third parties.
・Information to be obtained based on laws and regulations.
・Information obtained from third parties with your consent.
・Information Obtained through Joint Use
2. Use of Personal information
(1) The Company will use your personal information of customers obtained by the Company for the following purposes.
・Management of registered members and other users.
・Publicity and sales promotion activities such as product information, lifestyle information, information on various benefits, etc., and publishing e-mail newsletters, etc. (*).
・Business operations related to products and sales, including handling of orders, reservations, delivery, payment collection, sales processing, repair and modification, after-sales service, etc.
・Product planning, product development, purchasing research, analysis, etc. (*).
・Marketing such as conducting questionnaires (*).
・Customer support.
・Notification and response to inquiries related to the Services (*).
・Other operations related to the management of the Services provided by the Company and the Group (*).
・In addition to the preceding items, for other purposes with the prior consent of the customer.
*This includes the use of customer registration data, demographic data (age, purchase area, etc.), browsing history, purchase history, etc., for analytical purposes.
(2) In addition to the customer’s own personal information, the Company may also process information indirectly obtained through the customer, such as personal information of family members and recipients of product deliveries.
Personal information about individuals other than the customer, which is obtained from the customer, is used solely for purposes related to sales operations such as the handling of orders, reservations, sales transactions, repair and modification, later handover, delivery, and aftersales services. It may also be used for the provision of products and services, as well as for future product planning, development, and purchasing analysis.
We do not use such information for sales promotion activities such as product information, lifestyle information, and information on various benefits, etc.,
3. Safety measures related to personal information
(1) In order to protect the personal information of customers, the Company will establish internal regulations such as the Company's personal information management regulations and operate them appropriately.
(2) The Company will take necessary and appropriate safety measures against risks such as unauthorized access to customers' personal information, falsification, loss, and leakage of personal information.
(3) The Company will appoint a person responsible for the protection of personal information in order to ensure the protection of personal information of customers. In addition, we will strive to educate and enlighten our employees, raise their awareness of personal information protection, and provide necessary and appropriate supervision of employees to ensure the safe management of personal information.
(4) When the Company entrusts the processing of customers' personal information to a third party, the Company will supervise such third party as necessary and appropriate to ensure the safe management of personal information.
4. Provision of personal information to third parties
(1) The Company will not disclose or provide personal information of customers to third parties except in certain cases stipulated in the Act on Protection of Personal Information, such as when we have obtained consent from customers, when we receive a request from a judicial or administrative agency, etc., or when it is necessary to cooperate with such institutions, etc., or when it is necessary to protect serious interests such as human life, body, or property.
(2) Even if we have obtained the consent of the customer, when disclosing or providing personal information to a third party, we will make an agreement with the third party regarding the protection of personal information and make every effort to protect personal information.
(3) Advertisements delivered by third parties may be posted on sites operated by the Company, and in connection with this, such third parties may collect and use cookie data, etc. from customers who visit sites operated by the Company. The use of cookies is separately stipulated by the Company’s Cookie Policy.
(4) The Company may encrypt personal information obtained from customers as data that cannot identify a specific individual, upload the data to the site or SNS platform, etc., and use it for the purpose of displaying advertisements when the data matches, or provide it to the Company's subsidiaries and affiliates.
(5) The Company will provide the customer's personal information to GLOBAL-E JAPAN Co., Ltd. for the purpose of delivery and payment.
5. Disclosure and Correction of Personal information
(1) The Company will strive to keep your personal information accurate and up-to-date.
(2) The Company will promptly respond to requests from customers for disclosure, correction, or suspension of use of their personal information or records provided to third parties. (Please note that certain restrictions may be involved, and the customer may need to bear the cost.)
(3) The Company will establish a "Customer Desk" to respond to requests, inquiries, and consultations from customers regarding personal information.
(4) If you wish to request disclosure, correction, suspension of use, etc. of personal information, please submit a request in writing prescribed by the Company. Please check the billing method and fees at the customer counter. Please note that a fee of 500 yen (including consumption tax) will be charged for each request for disclosure and notification of the purpose of use. In addition, please note that in the case of notification by mail, etc., the actual cost may be charged separately.
(5) The contact information regarding the processing of personal information is as follows.
Please contact us at:
https://agete-global.com/pages/contact
A&S Co., Ltd. Customer Support.
6. Revision of the Privacy Policy
(1) The Company will continuously review the contents of this Privacy Policy and other related policies and strive to improve them.
(2) The Company may change all or part of this Privacy Policy from time to time by informing the Company of the changes to the contents of this Privacy Policy and other related policies, and the contents of the revised Privacy Policy and the effective date of the revised Privacy Policy by posting on the Site or by e-mail or other appropriate means.
Established on April 1, 2025
A&S Co., Ltd.
President Osamu Inase
Chapter 2 Processing of Personal Information of Persons Located in the EEA, UK and Thailand
Our group will comply with the EU General Data Protection Regulation (“GDPR”). and related laws and regulations, and appropriately process and protect the privacy of your Personal Information located in the European Economic Area (“EEA”) consisting of EU Member States, Norway, Iceland and Liechtenstein, as well as in the processing of Personal Information located in the UK in accordance with the UK GDPR For those located in Thailand, please replace "EEA and UK" with "Thailand" below.
In addition to Chapter 1, the provisions of Chapter 2 shall apply to the handling of personal information of persons residing in the EEA, the UK and Thailand. In the event the contents stipulated in Chapter 1 conflict with those stipulated in Chapter 2, the provisions of Chapter 2 shall prevail.
1. Personal Information Collected and Processed
The purposes of processing, legal bases, and retention period of personal information obtained by the Group are as follows:
(1) Business partner information
|
Items of personal information |
Purpose of Processing |
Legal basis |
Storage period |
|
➀ Personal information related to login to the services provided by the Company ("Services"), use of the Services, etc. ID and password for the Service login. ・Personal information necessary for membership registration and the Service provision (gender, date of birth, name, address, telephone number, email address, SNS account, etc.). ・Personal information on the granting and use of coupons, etc. ・Personal information provided to the Company by the customer using the Service (information related to cash on delivery, information related to the delivery of products, etc.). ➁ Personal information obtained using the device used by the customer and cookies, etc. ・Personal information on the information terminal equipment used by the customer and the operating system of the information terminal. - Personal information about your connection to the Internet. - Personal information about IP addresses, referrers, and locations. - Personal information about the URL and date and time of viewing. - Personal information on the use of the Service. - Personal information about advertising identifiers. Personal information about log files. ➂ Personal information obtained from third parties. ・Personal information to be obtained based on laws and regulations. ・Personal information obtained from third parties with your consent. ・Personal information acquired through joint use. |
1. Management of registered members and other users |
For the performance of a contract to which the data subject is a party (including before the conclusion of the contract)
|
The period necessary to achieve the purpose of use or as required by applicable laws and regulations |
|
2.Handling of orders, reservations, delivery, payment collection, sales processing, repair processing, after-sales service, etc. |
|||
|
3.Publicity and sales promotion activities such as product information lifestyle information, information on various benefits, etc., and issuance of e-mail newsletters |
|||
|
4. Product planning, product development, purchasing research and analysis, etc. |
Your consent |
||
|
5. Marketing such as conducting questionnaires |
|||
|
6 Customer Support |
|||
|
7. Notification and response to inquiries regarding the Services provided by the Company |
|||
|
8. Other operations related to the operation of the Services provided by the Company and the Group |
|||
|
9. In addition to the preceding items, for other purposes with the prior consent of the customer. |
Please note that where the provision of personal information is a statutory or contractual requirement, or a requirement necessary to enter into a contract, you are required to provide such personal information. In the absence of such personal information, we may not be able to provide the products and services that you have requested.
We will not collect and use your information of a sensitive nature such as concerning race or ethnic background, political beliefs, religion, ideology, information on labor union membership, genetic information, biometric information, health information, or information about sex life or sexual orientation, except as required by law or with consent.
2. Disclosure of personal information to third parties
Our Group may disclose your personal information to group companies and audit firms within the scope of the purposes of processing.
At this time, we may disclose to the following categories of persons in the following cases:
|
Provided to |
Purpose of Processing |
How to handle |
Types of personal information |
|
E-commerce Site Service Providers |
Operation of sales sites, order management, etc. |
Acquisition, storage, use, processing, provision, disclosure, and deletion of personal information |
Personal information described in Chapter 2 (1) Personal information |
|
GLOBAL-E JAPAN Co., Ltd. |
Provision of the Services such as delivery and response to inquiries, etc. |
Acquisition, storage, use, processing, provision, disclosure, and deletion of personal information |
Your name, address, telephone number, email address, credit card data, etc. |
|
Advertising companies |
Analysis, announcements, etc. related to products and the Services |
Acquisition, storage, use, processing, provision, disclosure, and deletion of personal information |
Hashed customer phone number and email address |
3. Your rights
You have the following rights to your personal information held by our Group.
・Right to request access
・Right to request rectification
・Right to request deletion
・Right to request restriction processing
・Right to request for data portability
・Right to object to processing (including for marketing purposes)
・Right to withdraw consent at any time if the personal information is collected upon consent
・Right to lodge a complaint with the data protection authority that has jurisdiction in the country where the processing of personal information relating to you is taking place (please refer to the list provided by the EDPB here).
4. Transfer of personal information outside the EEA or the UK
Our Group may, transfer personal information from the EEA or the UK to third parties located in the EEA and the UK and/or to third parties outside the EEA and the UK within the extent of the Purpose of Processing. The European Commission has issued an adequacy decision for Japan in 2019.
Some foreign group companies that receive personal information are located in third countries that are not recognized by the European Commission as having data protection laws which provide the same level of protection for personal information as the EEA or the UK, but the company has entered into data transfer agreements with our group companies to ensure a sufficient level of personal information protection. In this case, our group will take the appropriate safeguards necessary for international data transfers such as EU Standard Contractual Clauses.
5. Updates to this Privacy Policy
When this Privacy Policy is updated, the previous version of this Privacy Policy will be archived for your reference.
6. Inquiries
If you have any questions or comments regarding this Privacy Policy, please contact the following contact address:
https://agete-global.com/pages/contact
Chapter 3 Processing of Personal information of Residents of California, USA
In addition to Chapter 1, the provisions of Chapter 2 apply to the handling of personal information of persons residing in the State of California, U.S.A., in accordance with the California Consumer Privacy Act (the California Consumer Privacy Act of 2018). In the event the contents stipulated in Chapter 1 conflict with those stipulated in Chapter 2, the provisions of Chapter 2 shall prevail.
By submitting information and/or engaging our services, you agree to let us collect and use your personal information as described in this Policy. Therefore, before you provide us with any personal information, you should read through this Policy in its entirety and understand its terms. We may update the Policy from time to time, so please check it occasionally.
The policy describes:
●Personal information we Collect.
●How we collect your personal information.
●How we use your personal information.
●How we disclose your personal information to third parties.
●How we protect your personal information.
●Ability to access, update, and correct your personal information.
●Your Privacy Rights.
●Changes to the Policy.
●Questions About the Policy.
1. Personal Information Collected and Processed
We may collect, or have collected, in the preceding 12 months, personal information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual person or a household. We may also collect non-personal information that cannot be linked or associated with an individual person or household. When non-personal information is combined with other information so that it identifies an individual person, we treat the combination as personal information. We may collect, use, store, and transfer different kinds of personal information about you, which we have grouped together, as follows:
➀Personal information related to login to the services provided by the Company ("Service"), use of the Service, etc.
ID and password for the Service login.
・Personal information necessary for membership registration and the Service provision (gender, date of birth, name, address, telephone number, email address, SNS account, etc.).
・Personal information on the granting and use of coupons, etc.
・Personal information provided to the Company by the customer using the Service (data related to electronic payment such as credit cards, data related to cash on delivery, data related to the delivery of products, etc.).
➁ Personal information obtained using the device used by the customer and cookies, etc.
・Data on the data terminal equipment used by the customer and the operating system of the data terminal.
・Personal information about your connection to the Internet.
・Personal information about IP addresses, referrers, and locations.
・Personal information about the URL and date and time of viewing.
・Personal information on the use of the Service.
・Personal information about advertising identifiers.
Personal information about log files.
➂Personal information obtained from third parties.
・Personal information to be obtained based on laws and regulations.
・Personal information obtained from third parties with your consent.
・Other data obtained with consent through joint use.
In the preceding 12 months, we have obtained the above categories of personal information directly from you or from third parties.
Your ‘Do Not Track’ Browser Setting
Some web browsers incorporate a Do Not Track ("DNT") feature that signals to the websites that you do not want to have your online activity tracked. At this time, our website does not respond to DNT signals. Other third-party websites may keep track of your browsing activities when they provide you with content. which enables them to customize what they present to you on their website.
Children's Privacy
The Services are not directed towards children. If you are under the age of 13, you are not authorized to provide us with any personal information. If the parent or guardian of a child under 13 believes that the child has provided us with any personal information, the parent or guardian of that child should contact us using the contact form below to have this personal information deleted from our files.
https://agete-global.com/pages/contact
2. How We Collect Your Personal Information
Personal information You Provide to Us
We may collect personal information from you that you voluntarily provide to us, as below:
・Entering the membership registration form
・Searching and purchasing products through the website
・Filling in the inquiry form
3. How We Use Your Personal Information
How We Use Your Personal Information
We will use your personal information for the following purposes:
・Management of registered members and other users
・Publicity and sales promotion activities such as product data, lifestyle data, data on various benefits, etc., and publishing e-mail magazines
・Business processing related to orders, reservations, delivery, payment collection, sales processing, repair processing, after-sales service, etc., as well as business processing related to products and sales, product planning, product development, purchasing research, analysis, etc.
・Marketing such as conducting questionnaires
・Customer Support
・Notification and response to inquiries related to the Services provided by the Company
・Other operations related to the operation of the Services provided by the Company
・For other purposes agreed in advance
Purposes For Which We May Use and We Have Used in the Preceding 12 Months Your Personal Information
We may use or have used in the preceding 12 months your personal information for the above purposes. .
4. How We Disclose Your Personal Information To Third Parties
We may share or have disclosed in the preceding 12 months your personal information to third parties only in the ways that are described in the Policy.
Service Providers: We may use third-party service providers to perform certain business services and may disclose personal information to such service providers as needed for them to perform these business services. Service providers are allowed to use, disclose, or retain your personal information to provide these services and are prohibited from selling your personal information. Business services provided include but are not limited to our survey platform service provider, email service provider web conferencing service providers and delivery service providers.
Business Transactions: We may do business with third parties to whom we may choose to sell, transfer, or merge parts of our businesses or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal information in the same way as set out in this Policy.
Legal Process: Subject to applicable law, we may disclose information about you (i) if we are required to do so by law, regulation, or legal process, such as a subpoena; (ii) in response to requests by governmental entities, such as law enforcement authorities; (iii) when we believe disclosure is necessary or appropriate to prevent physical, financial, or other harm, injury, or loss; or (iv) in connection with an investigation of suspected or actual unlawful activity.
No Sales or Sharing of Personal Information We do not sell or share your personal information for advertising.
Personal Information We Have Disclosed In The Preceding 12 Months : We have not disclosed your personal information in the preceding 12 months.
5. How We Protect Your Personal Information
We have implemented and maintain generally accepted industry standards to protect against unauthorized access, use, modification, destruction, or disclosure of your personal information, both during transmission and once we receive it. We endeavor to keep your personal information confidential and protected against unauthorized access, misuse, or alteration with commercially reasonable physical, technical, and administrative measures. However, as effective as these measures are, no security system is impenetrable. We cannot guarantee the security of electronic data nor can we guarantee that the information you provide will not be intercepted.
6. Ability To Access, Update, and Correct your personal information
We want your personal information to be complete and accurate. You represent and warrant that all information you provide will be complete and accurate, and that you will update that information as necessary to maintain its completeness and accuracy. To confirm the completeness and accuracy of, or make changes to, your personal information, please use our contact form.
We will not retain your personal information for longer than is reasonably necessary for the purposes for which it is used or as required by law.
7. Your Privacy Rights
You have all or part of the specific rights regarding your personal information described below according to the applicable law. This section describes your privacy rights and explains how to exercise those rights..
Right to Access: You have a right to access your personal information that we collect.
Right to Know: You have a right to know what personal information we have collected about you in the immediately preceding 12-months period, including the categories of personal information, the categories of sources from which your personal information is collected, the business or commercial purpose for collecting, selling, or sharing your personal information, the categories of third parties to whom we have disclosed your personal information and the specific pieces of personal information we have collected. You may exercise these rights no more than twice in any 12-month period.
Right to Delete: You have the right to request that we delete your personal information that we collected from you and retained, subject to certain exceptions.
Right to Rectification: You have the right to correct inaccurate personal information we maintain about you.
Right to Opt-Out of Sale/Sharing: You have the right to opt-out of the sale or sharing of your personal information or processing for targeted advertising or profiling by the business. We do not sell your personal information.
Right to Limit the Use or Disclosure of Sensitive Personal information: You have the right to request that we limit the use and disclosure of sensitive personal information to specific business purposes approved by applicable law. We do not collect your sensitive personal information.
Right to Obtain a Copy: You have the right to obtain a copy of your personal information previously provided by the consumer to the controller in a portable and, to the extent technically feasible, readily usable format that allows you to transmit your personal information to another controller without hindrance when the processing is carried out by automated means.
Right to Non-Discrimination: Unless permitted by applicable law, we will not discriminate against you for exercising any of your rights under applicable law, including, but not limited to:
We do not discriminate against customers on the grounds of
➀Denying you goods or the Services.
② Charging you a different prices or rates for goods or services, including through the use of discounts or other benefits, or imposition of fines.
③Providing you a different level of quality of goods or services ; or
④Suggesting that you will receive a different price or rate for goods or services or a different level of quality of goods or services.
Exceptions
These rights are not absolute and are subject to certain exceptions under applicable law. For example, we cannot disclose or permit access to specific pieces of personal information if granting your request would present a certain level of risk to the security of your personal information at issue, your account with us, or the security of the website. We may deny your deletion request if retaining the information is necessary for us or our service providers and/or contractors to:
• To complete the transaction for which we collected personal information, to provide goods or services that you requested, to take actions reasonably anticipated within the context of our ongoing business relationship with you, or to otherwise perform a contract with you.
• To detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or to prosecute those responsible for such activities.
• To debug products to identify and repair errors that impair existing intended functionality.
• To exercise free speech and ensure the right of other consumers to exercise their free speech rights, or to exercise another right provided for by law.
• To comply with the California Electronic Communications Privacy Act (California Penal Code Section 1546 et seq.);
• To engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that complies with all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
• To enable solely internal uses that reasonably align with consumer expectations based on your relationship with us.
• To comply with a legal obligation.
• To make other internal and lawful uses of that information that are compatible with the context in which you provided it.
Other California Privacy Rights
California Civil Code Section 1798.83 permits California residents who have provided personally identifiable information to us or third-party advertisers and marketing partners, if any, to request certain information regarding our disclosure of personally identifiable information to third parties for direct marketing purposes. Requests should be submitted by using the contact form and should include California Privacy Rights in the subject line. We will need your first and last name, mailing address, and email address in order to process your request. Please note that not all information sharing is covered by the requirements of Section 1798.83, and only information on covered sharing will be included in our response. This request maybe made no more than once per calendar year.
8. Exercising Your Rights
You can request it from the contact form.
https://agete-global.com/pages/contact
Only you, or the person you authorize to act on your behalf, may make verifiable consumer requests related to your personal information. You can also make verifiable consumer requests on behalf of your minor children.
Authorizing an Agent to Act on Your Behalf
When using an authorized agent, you must: (i) provide the agent with signed written permission clearly describing their authority to make a request on your behalf; (ii) verify your own identity, and (iii) confirm directly that you have provided permission to submit the request .
We may deny a request from an authorized agent if the agent do not provide us with signed written permission demonstrating that they have been authorized to act on your behalf.
Verifying Your Request
The verifiable consumer request must:
• Include your full legal name and phone number, which we will need to contact you in order to verify that you are the person about whom we collected personal information or an authorized representative.
• Describe your request with sufficient detail that allows us to understand, evaluate and respond to it.
We cannot verify your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. In order to verify your identity, one of our representatives will call you at the phone number provided.
Response Timing and format
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing . We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that your request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing the request.
9. Changes to the Policy
We may modify or update this Policy from time to time. We encourage you to revisit this page often to stay fully informed of the Policy, or you can contact us at any time to obtain the latest copy of the policy.
Questions about the Policy
If you have any questions or comments about this Policy, please use the contact form.
Chapter 4 Processing of Personal Information of Residents of Korea
Our Group will comply with the Personal Information Protection Act in Korea (“PIPA”)and related laws and regulations, appropriately handle l personal information of those residing in Korea, and strive to protect their privacy.
In addition to Chapter 1, the provisions of Chapter 5 shall apply to the handling of personal information of persons residing in Korea. In the event the provisions of Chapter 1 conflict with those of Chapter 5, the provisions of Chapter 5 shall prevail.
A&S Co., Ltd. (the “Company”, ”we”) may collect and use your personal information, as follows in providing the services provided by the Company (the “Service”). Please confirm the contents below, and please check the checkbox at the end if you agree to our collection and use of your personal information.
1. Collection of Personal information
We collect your personal information to provide the Services.
2. The categories of personal information to be processed, the purpose of processing, and the retention period
We collect and handle the following personal information for the following purposes based on your consent. In addition, we retain the collected personal information for the following periods..
|
Items of personal information |
Purpose of processing |
Legal basis |
Retention period |
|
➀Personal information related to login to the services provided by the Company (hereinafter referred to simply as the "Service"), use of the Service, etc. ID and password for the Service login. ・Personal information necessary for membership registration and the Service provision (gender, date of birth, name, address, telephone number, email address, SNS account, etc.). ・Personal information on the granting and use of coupons, etc. ・Personal information provided to the Company by the customer using the Service (data related to the delivery of products, etc.). ➁Personal information obtained using the device used by the customer and cookies, etc. ・Personal information on the data terminal equipment used by the customer and the operating system of the data terminal. ・Personal information about your connection to the Internet. ・Personal information about IP addresses, referrers, and locations. ・Personal information about the URL and date and time of viewing. ・Personal information on the use of the Service. ・Personal information about advertising identifiers. ・Personal information about log files. ➂ Personal information obtained from third parties. ・Personal information to be obtained based on laws and regulations. ・Personal information obtained from third parties with your consent. ・Other data obtained with consent from the user for joint use. |
1. Management of registered members and other users |
For the performance of a contract to which the data subject is a party (including before the conclusion of the contract)
|
The period necessary to achieve the purpose of use or as required by applicable laws and regulations |
|
2. Handling of orders, reservations, delivery, payment collection, sales processing, repair processing, after-sales service, etc. |
|||
|
3.Publicity and sales promotion activities such as product data, lifestyle data, data on various benefits, etc., and issuance of e-mail newsletters |
Your consent |
||
|
4. Product planning, product development, purchasing research and analysis, etc. |
|||
|
5. Marketing such as conducting questionnaires |
|||
|
6 Customer Support |
|||
|
7. Notification and response to inquiries regarding the Services provided by the Company |
|||
|
8. Other operations related to the operation of the Services provided by the Company and the Group |
|||
|
9. In addition to the preceding items, for other purposes with the prior consent of the customer. |
3. Provision of personal information to third parties
The Company provides your personal information of customers, as follows:
|
Trustee Name |
Purpose of handling |
Types of personal information |
Duration of retention and use by the recipient |
|
GLOBAL-E JAPAN Co., Ltd. |
Provision of the Services such as delivery and response to inquiries, etc. |
Your name, address, telephone number, email address, credit card data, etc. |
The period necessary to achieve the purpose of use or the period specified by law |
You can refuse to consent to third party provision, but in that case, we will not be able to ship the product and you will not be able to do business.
4. Use of personal information for direct marketing purposes
We may use your personal information for direct marketing purposes and we may send direct mail, etc., to you.
Also, we analyze browsing histories of the website and opening of email of customers who receive direct mail, and use them for such purposes as providing notices according to your interests, etc..
5. Outsourcing of processing of personal information by storing recorded counseling data
We will not outsource the processing of personal information to any third party without your explicit consent. At the present time, we may outsource the processing of personal information to the following third parties.
.:
・In order to store recorded counseling data, we may outsource the processing of the personal information to the following companies:
|
Trustee Name |
Purpose of processing |
How to handle |
Types of personal information |
|
Shopify |
Operation of sales sites, order management, etc. |
Acquisition, storage, use, processing, provision, disclosure, and deletion of personal information |
Personal information described in Chapter 4.1 "Types of personal information to be processed, purpose of processing, processing method and retention period" |
|
Klaviyo |
Contacts regarding product orders, etc., notifications regarding products, the Services, etc. |
Acquisition, storage, use, processing, provision, disclosure, and deletion of personal information |
Data necessary for the provision of the Services (customer address, gender, age, purchase and usage history, web behavior data, cookie data, etc.) |
|
|
Analysis, announcements, etc. related to products and the Services |
Acquisition, storage, use, processing, provision, disclosure, and deletion of personal information |
Hashed customer phone number and email address |
|
Meta |
Analysis, announcements, etc. related to products and the Services |
Acquisition, storage, use, processing, provision, disclosure, and deletion of personal information |
Hashed customer phone number and email address |
6. Your Rights
You have the following rights with respect to your personal information processed by us, in accordance with applicable laws and regulations.
Right to view and reproduce personal information
Right to request correction or addition of personal information
Right to request suspension of use, deletion or suspension of provision to a third party of personal information
Right to ask for a description of our privacy policy
Right to reject functions relating to automatic decision making, including direct marketing
If you exercise the above rights, please contact us at the following address:
< Inquiries>
https://agete-global.com/pages/contact
7. Dispute Resolution
All disputes related to these services shall be settled in the Tokyo District Court as the court of exclusive jurisdiction of the first instance unless otherwise specified..
8. Miscellaneous
In addition to the above, we collect and use personal information in accordance with the Privacy Policy.
https://agete-global.com/policies/privacy-policy
Chapter 5 Consent to Processing of Personal Data
By using our services, you are deemed to have agreed to the following consents according to your region of residence.
(1) GDPR / EU / United Kingdom residents
By using our services, you consent to the processing of your personal data for the purposes described in this Privacy Policy. In addition, you may voluntarily consent to the processing of your personal data for the following optional purposes:
• publicity and sales promotion activities (product information, lifestyle information, benefits information, email newsletters, etc.)
• product planning, product development, purchasing research and analysis
• marketing activities such as questionnaires
• customer support
• notifications and responses regarding the services we provide
• other operations related to the management of the services provided by the Company and the Company Group
• providing personal data to the Company Group to the extent necessary to achieve the above purposes
You may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
(2) United States residents
By using our services, you consent to the processing of your personal data in accordance with this Privacy Policy and the Terms of Use.
(3) Republic of Korea residents
Consent to the processing of personal data
1. Consent to the collection and use of personal data (voluntary)
I consent to the collection and use of my personal data by A&S Co., Ltd. and its group companies (the “Group”), as follows.
l Items of personal data to be collected:
l (i)Information related to login to the services provided by the Company (“Service”) and use of the Service.
・ID and password for Service login.
・Information necessary for membership registration and the Service provision (gender, date of birth, name, address, telephone number, email address, SNS account, etc.).
・Information on the granting and use of coupons, etc.
・Information provided to the Company by the customer using the Service (data related to electronic payment such as credit cards, data related to cash on delivery, data related to the delivery of products, etc.).
(ii) Information obtained through the use of the customer’s device and cookies, etc.
・Information on the data terminal device used by the customer and the operating system of the data terminal.
・Information about your connection to the Internet.
・Information about IP addresses, referrers, and locations.
・Information about the URL and date and time of viewing.
・Information on the use of the Service.
・Information about ADID.
・Information about log files.
(iii) Information Obtained from third parties
・Information to be obtained based on laws and regulations.
・Information obtained from third parties with the consent of the customer
・Information acquired through joint use
l Purpose of collection and use of personal information:
・Publicity and sales promotion activities such as product information, lifestyle information, information on various benefits, etc., and publishing e-mail newsletters, etc.
・Product planning, product development, purchasing research, analysis, etc.
・Marketing such as conducting questionnaires
・Customer Support
・Notification and response to inquiries related to the Services
・Other operations related to the management of Services provided by the Company and the Group
・To provide personal data to Group companies to the extent necessary to achieve the above purposes of use.
l Period of retention and use of personal data: The period necessary to achieve the purpose of use or the period required by laws and regulations.
As described above, you have the right to refuse your consent to the collection and use of your personal data, in which case you may not be able to use the Services provided by our group.
2. Consent to the provision of personal data to third parties (mandatory)
I consent to the provision of my personal data to third parties, as follows:
l Recipients: Shopify、Global-e Japan Co, Ltd. Google LLC、 Meta Platforms, Inc、Klaviyo, Inc.
l Purpose of use of personal data of recipients: "1. Purpose of collection and use of personal data" above
l Items of personal data provided to the recipient: "1, Items of personal data to be collected" in the above
l Period of retention and use by the provider: The period necessary to achieve the purpose of use or the period stipulated by law.
As described above, you have the right to refuse your consent to the provision of personal data by the Group to third parties, and in that case, you may not be able to use the Services provided by the Group.
Consent to cross-border transfer of personal data to third parties
|
Recipient (if the recipient is a company, its name and contact data of the person in charge of personal data management) |
Items of personal data to be provided |
Destination country, date and method of provision |
Purpose of use by the provider |
Period of retention and use at the provider |
|
Shopify Commerce Singapore Pte. Ltd. |
Personal data described in Chapter 4 of the Privacy Policy "Types of personal data processed, purpose of processing, processing method and retention period" |
Canada Over the network at the time of collection |
Provision of the Services and response to inquiries, etc. |
The period necessary to achieve the purpose of use or the period specified by law |
|
Global-e Japan Co., Ltd.
|
Your name, address, telephone number, email address, credit card data, etc. |
Japan Over the network at the time of collection |
Provision of the Services and response to inquiries, etc. |
The period necessary to achieve the purpose of use or the period specified by law |
|
Klaviyo, Inc.
|
Information necessary for the provision of the Services (customer address, gender, age, purchase and usage history, web behavior data, cookie data, etc.) |
United States Through the network during marketing |
Contacts regarding product orders, etc., notifications regarding products, the Services, etc. |
The period necessary to achieve the purpose of use or the period specified by law |
|
Google LLC
|
Hashed customer phone number and email address |
United States Through the network during marketing |
Contacts regarding product orders, etc., notifications regarding products, the Services, etc. |
The period necessary to achieve the purpose of use or the period specified by law |
|
Meta Platforms, Inc.
|
Hashed customer phone number and email address |
United States Through the network during marketing |
Contacts regarding product orders, etc., notifications regarding products, the Services, etc. |
The period necessary to achieve the purpose of use or the period specified by law |
If you do not wish to consent to optional data processing, you may select or modify your choices from the “Manage preferences” button in the cookie settings. Please note that if certain categories of cookies are disabled, some features or services on our website may not function properly.